Whatley Manor bags Sustainable Business Award at UK hospitality industry “Oscars”

Sue Williams collecting Best Sustainable Business Award

Whatley Manor Hotel & Spa has won the Sustainable Business Award of the year at the Cateys – considered the “Oscars” of the UK hospitality industry.

Kate Church, Sustainability Coordinator with the Sustainable Business Award @ Whatley Manor Hotel and Spa

The Sustainable Spa Association (SSA) member beat two other finalists – 15Hatfields in London and Hickory Food – for the prestigious award.

First held in 1984 and organised by The Caterer magazine, the Cateys celebrate the best of the UK’s hotel and food industry. Business can’t enter the awards themselves – those up for the awards are selected by industry professionals.

The award judges were impressed by Whatley Manor’s holistic approach to sustainability, which earlier this year saw the spa become the first in the UK to achieve SSA’s Gold Accreditation.

Whatley Manor’s sustainability strategy, which was introduced in 2019 by general manager Sue Williams, has seen it undertake a number of ambitious initiatives. These include removing plastic and packaging from deliveries, reducing the hotel’s bin requirement from 14 a week to just four and providing savings of around £7,000 a year. Whatley Manor has also set itself a targe of having net-zero emissions by 2028 – with a 75 per cent reduction target set for 2026.

In early 2019, Whatley Manor engaged with the ‘It Must be Now’ A Force for Good Alliance, a global community promoting conscious travel and the wellbeing of people and the planet. It was the catalyst for change, which saw Whatley committing itself to delivering a luxury guest experience while being accountable for the businesses’ impact on the environment and community.

Calum Richardson, one of the Catey judges, said: “It was good to see from the website and online presence that Whatley is transparent with its systems and belief in a sustainable business and its vision for the future. Its approach to sustainability is across the full business, from the rooms to the meals.

 “An outstanding winner that submitted a great application, with every question answered in depth and with evidence to back it up.”